Consumer Data Privacy Policy

Eminent Video Music Awards

Your Privacy Matters

At Eminent Video Music Awards, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.  

Information We Collect  

When you purchase tickets or interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit card or debit card information (processed securely by our payment processor).
  • Device Information: IP address, browser type, and device information.

How We Use Your Information

We use your information for the following purposes:  

  • Processing Orders: To fulfill your ticket purchase and deliver your digital tickets.
  • Communication: To send you important updates, event reminders, and promotional offers (you can opt out of promotional emails).
  • Improving Our Services: To analyze usage patterns and enhance our website and services.
  • Compliance with Legal Obligations: To comply with applicable laws and regulations.

Data Security

We implement strong security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption technology to protect sensitive information during transmission.  
  • Secure Servers: We store your data on secure servers with access controls.
  • Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities.

Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and email marketing platforms. These providers are obligated to keep your information confidential.  

Your Rights

You have the right to:

  • Access: View and obtain a copy of your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal information, subject to legal obligations.  
  • Restriction: Request limitation of processing your personal information.
  • Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
  • Object: Object to processing your personal information for direct marketing purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:  

support@evma.co.za

By using our website and purchasing tickets, you consent to the collection and use of your information as described in this Privacy Policy.

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